Refund policy
All Sales Are Final
Because many of our products are handmade and/or customized, all sales are final. We do not accept returns, exchanges, or offer refunds for:
- Incorrect size selected by the customer
- Change of mind
- Buyer’s remorse
- Normal wear and tear
- Minor color variations due to screen settings
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Photos of the item(s)
- Photos of the packaging (if applicable)
We will review your request and, if approved, provide a replacement or another appropriate solution.
Order Changes & Cancellations
Orders may be changed or canceled within 1 hour of purchase. After that time, production may have already begun, and we cannot guarantee changes or cancellations.
Returned Packages
Packages returned due to an incorrect shipping address or because they were unclaimed may be reshipped once additional shipping costs have been paid by the customer.